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No
orders will be shipped until fully paid for. Any order which is
cancelled prior to shipping will be issued a full refund only if
the credit card has not been charged yet. Once the card has been
charged it is subject to a minimum $25 cancellation fee or 10% of
the order which every amount is greater
All
Cancellations must be received in writing or by email, verbal
cancellations are not accepted.
No
returns shall be accepted unless you call us first and receive
return authorization. Customers are responsible for prepaying the
shipping charges for all returned items. Upon receipt of the
returned items, which must be in good condition, we will refund
the original purchase price of those items, less shipping charges.
All
returns MUST be in BRAND NEW UNUSED CONDITION and must be
in original packaging so it can be resold as New. The product
cannot have been assembled or used in anyway.
Requests
for returns of accessory items must be within 7 days of delivery
of item.
All
sales of Shuffleboard Tables are final, due to the specialty
nature of this product. All Shuffleboard Tables sold through or by
us are strictly non-returnable unless we express otherwise in
writing. If there are quality or warranty issues, we shall repair
or replace, at our option, the affected item.
We
reserve the right to charge a minimum 25% restocking fee on any
shuffleboard tables we agree to accept back for return. Any order
for a shuffleboard table that is cancelled prior to shipping is
subject to a 5% cancellation fee.
All
Request for Cancellation must be received in writing
or via email, Verbal cancellations are not accepted.
All product is to
be packed in original or identical packing as it was received.
Prior to shipping the return, you must contact customer service
for a
Our
return policy requires that each customer inspects the delivered
items before signing the delivery bill of lading. Upon notation of
any damage to the packaging, do not accept the item; the driver
will return the unit to the freight carrier's warehouse for
inspection. Contact us at this point to resolve a possible
redelivery. If you knowingly accept a damaged shipment, you do so
at your own risk and it will your responsibility to contact the
carrier to process an inspection and claim.
Shipping
time for most items is as follows. Accessory products are
generally shipped within one to three business days
Wyoming
Michigan
. Allow up to five business days transit time thereafter.
Shuffleboard tables are generally shipped in three to four days as
we are the manufacture and you are buying directly from McClure
tables. We have two distribution centers one in
Los Angeles
,
California
and our main distribution center is in
Wyoming
,
Michigan
. Allow up to fifteen (15) business days transit time thereafter.
You will be contacted in the event of any shipping delays. Once
your order is shipped you will receive a tracking number, email
notification where you can track the progress of your order
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